Department: Advancement
Reports To: Advancement Director, Regional Philanthropy & Partnerships
Salary: $71,800-$90,700
Job Type: Full-time
Location: Calgary, AB
Posting Close Date: October 16, 2024

Hi there,

We’re so glad you found us.

It is an exciting time at Kids Help Phone. We are on a transformational journey, one that will reshape the landscape of youth mental health in Canada.

In March of this year, we launched Feel Out Loud, a historic, national movement anchored by a fundraising campaign with a goal of raising $300 million to reach young people in every corner of Canada by 2024 by expanding access to e-mental health services.

We’re adding to our innovative team who will help fuel this mission. If the thought of making a positive impact on the mental health of young people in Canada inspires you, this could be for you.

First, here’s a bit about our story:

Kids Help Phone is Canada’s only free, 24/7 service offering professional counselling, information, referrals, and texting support for young people in both English and French. We provide life-changing support to youth millions of times each year (over 4.7 million in 2023 alone).

We began in 1989as a unique telephone counselling service, and for 35 years, we’ve evolved our response and innovated our offerings and technology to stay relevant to youth, recognizing the complexity of issues they face.

 Today, Kids Help Phone has become more essential than ever before. So has our goal of transforming to meet the needs of young people in Canada. As a part of our strategic objective of maximizing access, we’re committed now more than ever to reaching more people in every corner of Canada.

Do you want to join our journey and make a meaningful impact?

Unlock your potential. Carve out a career as unique as yourself. Grow with us.

The Opportunity

In direct partnership with the Advancement Director, Regional Philanthropy & Partnership, and senior executives of Kids Help Phone, the Senior Development Manager, Regional Philanthropy & Partnerships – Western Canada will design, execute and oversee a sophisticated major gifts pipeline with targeted strategies aimed to maximize engagement and philanthropic support with gifts in the 6 and 7-figure range. In addition, the Senior Development Manager will manage the Development Officer, Regional Philanthropy & Partnerships – Western Canada, and oversee corporate and community-based fundraising, including the annual Walk so Kids Can Talk presented by BMO

The Senior Development Manager will serve as a key advisor to senior executive and leadership volunteers (including the Campaign Cabinet and members of the Board of Directors), providing high-level expertise, strategic direction, and facilitation in the development and implementation of top-level major gift fundraising strategies.

This includes facilitating strategies, monitoring, and coordinating initiatives, and ensuring that next steps are completed in a timely manner with the goal of furthering Kids Help Phone’s development goals. The SVP & Chief Development Officer and Advancement Director, Regional Philanthropy & Partnerships will be key partners working collaboratively and strategically with this role.

What You’ll Contribute:

As a primary, strategic partner of the CDO and Advancement Director, Regional Philanthropy & Partnerships, and in partnership with the department of Advancement, the Senior Development Manager will:

  • Collaborate to design, implement, and manage the major giving portfolio, with strategies aimed to grow a pipeline of 6 and 7-figure prospects through identification, evaluation, cultivation, solicitation, and stewardship.
  • Help develop and lead a sophisticated regional philanthropy and partnerships program, designed to obtain transformational and maximum long-term financial support. Program elements include in-person visits, data-mining, proposal development, working with volunteer solicitors, and other means of inspiring major, multi-year pledges and partnership.
  • Manages the forecasting and database records for major giving.
  • Stay abreast of philanthropic developments, industry trends and emerging opportunities.
  • Serves as a trusted advisor and liaison to donors, senior executives, leadership volunteers (including Campaign Cabinet and Board members), and others, to coordinate strategies and help secure major commitments.
  • Works closely with the Prospect Research team to identify potential prospects.
  • Collaborates with Donor Experience to establish timely and appropriate stewardship plans, ensuring gifts are handled and recognized according to sound Advancement practices.
  • Works with Advancement colleagues on internal communications, briefing notes, research profiles, funding proposals, gift agreements, stewardship reports, and accountability reports. Ensures all necessary constituents are involved in key efforts focused on specific prospects.
  • Develops and maintains an in-depth knowledge of Funding Priorities and applies this knowledge in matching the interests and needs of prospects.
  • Ensures all contact reports are recorded in a timely fashion in the database.
  • Promotes a culture of inclusion, with a commitment to the equity, diversity, accessibility, and inclusion initiatives designed to foster an inclusive, supportive, and welcoming work environment for individuals with diverse backgrounds and identities.

What You’ll Need:

  • Minimum 5 years of progressive experience engaging with donors and managing fundraising programs, with a focus on principal and major gifts
  • Demonstrated ability to inspire and raise donor sights, articulate aspirational goals and institutional priorities, and effectively present philanthropic and partnership opportunities to corporate leadership.
  • Poise and gravitas to act on behalf of KHP as an inspiring ambassador for the cause.
  • Strong record of involvement in 6 and 7-figure gifts.
  • Outstanding prospect management and tracking skills including proven success identifying, evaluating, cultivating, soliciting, and stewarding donors at the major level.
  • Proven success developing and implementing strategic plans and meeting objectives.
  • Experience working as part of a large and complex organization considered an asset.
  • Demonstrated success working with CEOs, senior executives and leadership volunteers to achieve shared goals.
  • Strategic planning, budgeting and financial management skills to oversee and forecast the corporate major giving portfolio in relation to established Funding Priorities.
  • A university degree is required. Consideration will be given to an equivalent combination of education and experience.
  • Holds or is working towards the Certified Fund Raising Executive (CFRE) designation or equivalent will be considered an asset.
  • This position may require travel within Canada. A valid driver’s license and passport is required.

Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At Kids Help Phone we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.

Why Kids Help Phone?

  • Meaningful opportunities to make an impact
  • Modern, collaborative space and an environment where you are valued and appreciated
  • Employee Wellness programs
  • Extensive medical, dental and optical coverage
  • Work/life balance and flexibility
  • We take great pride in our first-class team and culture. Open-door approach at all levels
  • Rapidly growing organization with a focus on continuous innovation
  • Real-time coaching and feedback, growth opportunities, and a supportive and collaborative team

To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history: 

  • The Feel Out Loud Campaign Cabinet – a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada
  • What I Wouldn’t Do (North Star Calling), a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.

Join us!

Visit our careers page and apply now!

 For more information about Kids Help Phone, please visit our website: https://kidshelpphone.ca/

Accredited member, Imagine Canada Standards Program.

The Small Print:

Accommodation Statement:

Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position.

The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.

Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.): 

Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.

We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.

Message to Agencies: Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Senior Development Manager, Regional Philanthropy & Partnerships – Western Canada – Kids Help Phone

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