Kids Help Phone

Is this you?

Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?

The Development Officer, Community Partnerships Mid-West Canada, is responsible for corporate and community-based fundraising, including identifying, prospecting, cultivating, stewarding, and managing relationships with corporate, community partners/donors/sponsors, and local government.

In this capacity, this position is also responsible for strategic planning and implementing Kids Help Phone’s national and community fundraising events, as well as growing and diversifying revenue streams through partnership development, independent fundraising events, cause-marketing initiatives, employee engagement, and sponsorships, community and volunteer engagement.

Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives. It will take courage. It will take resilience.

Does this sound like you? If so, then keep reading…

What You’ll Do

  • Raise funds through national and community events
    Plan, implement and manage a portfolio of Kids Help Phone national and community events as well as third-party fundraising events
    Cultivate, develop and manage corporate and community partnerships, including local businesses, local media, and local government
    Identify and build a robust prospective pipeline for revenue opportunities
    Contribute to the Community Partnerships team’s revenue targets as well as agreed upon individual solicitation targets
    Serve as a representative/spokesperson and/or confirm appropriate spokespeople for events/ corporate presentations

Community Engagement

  • Contribute to the planning and implementation of the community fundraising strategy and plan, including stewardship and management of Kids Help Phone’s Walk so Kids Can Talk presented by BMO and community fundraising events
    Implement appropriate recognition and ongoing stewardship of donors and corporate partners
    Manage community-based Independent Fundraising Events by liaising with fundraisers to access tools, resources as well as ensuring adherence to proper processes and guidelines
    Planning and execution of local events such as Birdies for Kids and Casino fundraisers
    Recruit, train and supervise community volunteers and ensure proper onboarding and training are completed for all volunteers
  • Set clear expectations, roles and responsibilities for committee members and event volunteers
    Ensure sufficient volunteer support for each event and appropriate stewardship following the event
  • Work with Director to ensure that fundraising and media/marketing materials are available for the promotion of all community-based fundraising initiatives/events, ensuring brand alignment
    Maintain effective communications with stakeholders

Partnership Development and Management

Support the national partnership portfolio by activating and stewarding local employees, including:

  • Implementing national initiatives locally
    Partnering locally to create fundraising activities and increase revenue
    Increasing brand awareness and impact
  • Identify and secure new a portfolio of corporate partners and donors to fundraise through corporate philanthropy, independent fundraising events, promotions, workplace giving, sponsorships, employee engagement, cause-marketing, and gifts-in-kind
    Collaborate with corporate partners to identify leadership and other volunteers to support community events and fundraising
    Develop Agreements with partners
    Provide impact reporting in accordance with donor agreements

Financial Management

  • Contribute to the development of long-term strategic and annual plans for national and community fundraising events, corporate development, and revenue goals
     Identify opportunities for revenue potential and pipeline development in alignment with the strategic plans
    Set and achieve individual annual goals and objectives
    Grow corporate revenue portfolio beyond events
    Manage expense and revenue budgets for assigned projects


  • Coach, support and guide community volunteers and partners in all planning, fundraising initiatives and opportunities
    Ensure all community facing and fundraising activities are entered into the Raiser’s Edge database in a timely manner
    Manage and update assigned accounts accordingly
    Ensure all local filing, licensing and registration procedures are completed for all local fundraising
    Ensure compliance with fundraising requirements, privacy policies and all applicable laws and regulations
    Work with administrative team members to follow all cash management, receipting and accounting procedures
    Prepare Briefing Note for CEO and executives for meetings/events with relevant partners/donors in a timely manner

Team Responsibilities

  • Contribute to the achievement of the team’s overall annual revenue targets, goals and objectives
    Contribute to the development of the team’s and or department’s annual plans
    Participate in/lead team/departmental weekly/monthly/quarterly meetings
    Support and or backstop team members as needed
    Disseminate relevant information in a timely manner

What you’ll Need:

  • Post-secondary education or equivalent combination of education and relevant work experience in community fundraising and partnership development
    Minimum of three years experience in corporate and community fundraising
    Experience working with community-based volunteers to organize events & fundraising initiatives
    Exercise a high level of discretion, diplomacy and independent judgement in handling confidential matters and interacting with senior employees, donors and volunteers
    High proficiency with Microsoft Outlook, Word, Excel, PowerPoint and Raiser’s Edge

You already have the following:

  • Exercise creativity, initiative, and sound judgment to advance Kids Help Phone’s mission and vision and increase effectiveness and results in the portfolio
    Problem solving – identifies and resolves problems in a timely manner, gathers and analyzes information skillfully
    Interpersonal skills – remains open to others’ ideas; personable and approachable
    Oral communication – speaks clearly and persuasively in positive or negative situations
    Written communication – writes clearly and persuasively in positive or negative situations
    Planning/organizing – prioritizes and plans work activities and uses time efficiently
    Quality control – demonstrates accuracy, thoroughness, and monitors own work to ensure quality
    Adaptability – adapts to changes in a fast-pace work environment, manages competing demands and is able to deal with frequent changes, delays or unexpected events
    Dependability – is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
    Safety and security – observes procedures and uses equipment and materials properly
    Autonomy – is able to work independently and with minimal supervision
    High standards of professionalism – recognizes the stakeholder relations aspect of the position, ensuring confidentiality

And finally… 

Are you are inspired by helping to meet the quickly evolving needs of young people in Canada today and are ready to contribute to a dynamic organization dedicated to improving their mental health and well-being?  History in the making!  Does this sound like a journey you want to be a part of?

Join us! 


Open the posting and click the “Apply” button in the top right corner of the page. Please attach a single file with your resume and cover letter titled: *lastname_firstname_Development_Officer*

For more information about Kids Help Phone, please visit our website at

Kids Help Phone is an accredited member of the Imagine Canada Standards Program. Kids Help Phone is an equal opportunity employer, values diversity of people and communities, and is committed to excellence and inclusion in our organization. We welcome applications from visible minority group members, women, Indigenous persons, and persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.

Kids Help Phone is committed to  providing barrier-free environment and accommodation in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please advise Human Resources person if you require accommodation at any stage of the recruitment process.

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Development Officer, Community Partnerships, Midwestern Canada

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