YW Calgary, as the largest and longest serving women’s organization in Calgary, supports women to gain control of their lives, achieve economic stability and live free from violence. Since 1910, we have focused on enhancing women’s safety and well‐being while advocating for equity.

The Donor Relations Coordinator has primary responsibility or processing donations received by YW Calgary (administering, booking revenue for reconciliation by Finance Department, receipting and managing recognition). Additionally, this role has lead responsibility for managing stewardship of monthly donors and mid‐level donors and donor‐advised funds (DAFs). The Donor Relations Coordinator has shared responsibility for collaborating with Senior Development Officers to support the cultivation and solicitation of annual and monthly donors. This role will manage non‐assigned mid‐level (up to $10,000) gifts received through mid‐level donors and donor‐advised funds. This role is also the first point of contact for inbound donation inquiries to YW Calgary.


  • Truly rewarding work; contribute to lasting, positive change for employees, clients, and our community
  • Flexible schedules and a hybrid work arrangement to help our employees manage work and life
  • A supportive team environment and opportunities for professional development
  • Comprehensive benefits, onsite fitness and childcare facilities


  • Receiving and recording all types of gifts containing phone‐in, cash, recurring gifts, gifts‐in‐kind, gift cards, online credit cards, direct debit gifts, cheques, and gift of securities
  • Completing detailed postings to General Ledger and reconciling with Finance department
  • Managing and transferring information between databases
  • Creating and updating donor information in database
  • Administering tax receipts and acknowledgments in accordance with CRA guidelines
  • Managing monthly donor solicitation and stewardship and supporting annual donor solicitation
  • Managing mid‐level donations from donors and donor‐advised funds
  • Troubleshoot database and system issues
  • Support Senior Development Officers in their solicitation
  • Customer Service of inbound donation inquiries to YW Calgary


  • Diploma or degree in a related field such as non‐profit studies, sales or communications or professional development and a minimum of five years of related experience
  • Familiarity with all fundraising areas
  • High familiarity with receipting guidelines and CRA compliance
  • Strong computer software skills are required including Microsoft Office Suite
  • Knowledge of Raiser’s Edge/NXT is required
  • Expert in Canada Revenue Agency tax receipting policies and procedures
  • Professional membership with the Association of Fundraising Professionals or Association of Donor Relations Professionals is preferred
  • Passionate about not for profit causes and their unique fund development requirements
  • Desire to find creative solutions
  • Discretion, tact and ability to maintain sensitive information
  • Strong attention to detail
  • Embraces and champions teamwork and collaboration
  • Highly organized and goal driven
  • Strong listening and analytical skills
  • Demonstrates initiative
  • Excellent presentation, verbal and written communication skills
  • Customer Service background and experience, is considered an asset
  • This position is a 37.5 hr/week position

If you want to change lives, we want to hear from you.
Competition Number: 2022100
Deadline: January 9, 2023

Apply today by submitting your resume, cover letter, and salary expectations to: careers@ywcalgary.ca
Check out our website for more information about YW Calgary: www.ywcalgary.ca
YW Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected

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Donor Relations Coordinator – YWCA

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